Non-refundable £50 deposit required for bookings
We've seen increased pressures on our business over the past couple of years and have tried to be as accommodating as possible to our customers. However, we've also had quite a number of last-minute cancellations or no-shows and these have a severe detrimental impact on our ability to keep trading. Whilst it's not something we took lightly as a decision we reached out in advance to many customers to ask for feedback and have received overwhelming support on this which we thank our loyal customers for.
So we've had to make the unfortunate decision to charge a non-refundable upfront booking fee of £50. This will be used against the cost of your booking and will help us to keep trading in a difficult business climate.
We have a 5 star rating for both our kennels and cattery facilities by the local authority - License number 243869
5/5
Situated on a 6 acre plot in rural countryside with ample parking. Long established for excellence in boarding. Where your pet is treated as though it were one of our very own.
Feel free to call us to discuss your pets requirements.
Highly Reviewed
Scroll down to see a number of reviews our customers have given us on google reviews or take a look at our facebook page to see how much our previous guests have enjoyed their stays!
Woodlands Kennel Complex
Woodlands, Thirtleby Lane, Hull
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We have been using Woodlands Kennels for our Dogs for over a decade. You know the place is good because when we turn off at Coniston towards the kennels, our Dogs get excited as they are going on 'Holiday' to hang out with some … More other doggy friends.
They have always been open and honest during difficult times (e.g. During covid, and regarding amount of people who 'miss bookings' etc). They now have a £50 deposit for bookings which gets obviously taken off the bill at the end. This is to ensure bookings are not cancelled without reasonable timings. Not a problem for us as we book to reserve our spot when we need it.
There is also a slight discount when two dogs share the same kennel (as ours do).
The staff are always helpful and polite, and over the years have gotten to know our pets quite well.
The only difficulty you will have is finding the place...however there are a few more signs these days compared to when we first started using them.
Highly recommended by us as pet owners, but also Bobby and Sansa our two dogs who stay there. -
So after leaving our 3 dogs(Alvin, Niska and Blue) and our tortoise (Shell) with Woodlands for a week we couldn't be happier, the staff looked after them so well, even sent us photos, they are the only place we will leave our animals … More and even though we rang every day they were happy to update us and never got tired, they really are great thank you to Jacky, Kira and the full team who helped look after them all so well.
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Great place and great staff. Looked after our dogs brilliantly. Would recommend to anyone.
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My sister booked her two dogs in for 2 weeks. The place looked lovely and the dogs certainly appeared to have enjoyed their stay. I was interested in viewing the cattery. It looked quite nice too. My sister has booked again for next year. … More
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My dog Izzie is always excited when we arrive and can’t wait to get in. Best part is she always comes back nice and tired which means we get a peaceful night! Jacky and staff are always so lovely and friendly.
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Me and my partner were worried about leaving our cat for a week whilst we were on holiday but turns out we didn't need to worry!
Lovely people who clearly care about what they do and didn't mind us calling a couple of times to … More check on her! Went to pick her up and she was happy and healthy! She made a mess of her room though 🤣 will definitely be using again! -
Me and my partner were worried about leaving our cat for a week whilst we were on holiday but turns out we didn't need to worry!
Lovely people who clearly care about what they do and didn't mind us calling a couple of times to … More check on her! Went to pick her up and she was happy and healthy! She made a mess of her room though 🤣 will definitely be using again! -
Our family dog has been going here for years. She absolutely loves her time here. She has a doggy dpa day regularly when she needs a groom. Has boarding up to twice a year. We can't recommend enough. This kennels was originally recommend … More to us by our vet so you can't get I high enough recommendation!
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Been going to these kennels for 30 years the dogs get the best of care and attention
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I love this place for my cat, shes an indoor cat and is afraid of the outside. Woodlands cat kennels has and outside part and everytime I come to pick her up shes outside enjoying the sun and fresh air. This makes me happy.
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Picked David my rottweiler up today after a 2 week stay and he was happy and smelt lovely after his bath.So thank you to everyone who took care of him
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I have used these kennels numerous times both for my dog to be groomed, they treated her fantastic and the service was always great, with polite friendly staff and Missy always felt safe and loved here. Missy was a nervous dog and I had … More no worries at all. Highly recommend these groomers and kennels.
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We leave our very large dog at the kennels regularly ,and he loves it from the minute he gets there.Staff are always happy to help and look after our dog brilliantly.
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It was our Pug's first time at the kennels and we were a little worried whether he would settle. Checked 8n with Jacky to see how he was to be told he was well behaved and having a ball there. Many thanks to Jacky and the team. Love … More Peanut's Mum and Dad. Peter and Meryl
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Nancy returned to Woodlands whilst we went on Holiday this week . Always have peace of mind that she will be looked after like one of their own . Nancy goes in wagging her tail and comes our wagging her tail 😊, and as anxious Pug mum that’s … More such a relief .
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Brilliantly run kennels. Our doggies love staying here, they've stayed on many occasions. Always eager to get away from us.
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I was really worried about leaving my cat for a week while we went on holiday, for fear that she wouldn't settle well considering she is nothing but pampered at home, and it being the first time we have used a cattery. I really needn't … More have worried!! She settled really well, loved having cuddles with the staff, and bathing in the sun, and seems to have been just as pampered as she usually is! Staff were happy to settle my nerves and provide reassurance when I rang mid-week to see how she was. I couldn't have asked for better care for my fur baby, and will definitely book her back in here when we next go on holiday ❤️
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I was really worried about leaving my cat for a week while we went on holiday, for fear that she wouldn't settle well considering she is nothing but pampered at home, and it being the first time we have used a cattery. I really needn't … More have worried!! She settled really well, loved having cuddles with the staff, and bathing in the sun, and seems to have been just as pampered as she usually is! Staff were happy to settle my nerves and provide reassurance when I rang mid-week to see how she was. I couldn't have asked for better care for my fur baby, and will definitely book her back in here when we next go on holiday ❤️
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We use this for our dog when needed. Staff are friendly and the lady on reception is always very welcoming and listens to our wants and needs well. We had an issue on one occasion which was sorted very quickly and management were very attentive … More to our worries.
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Excellent care and service 👍...first used Woodlands 14yrs ago with my Lab and terrier. Boarded my bonkers patterdale with them last week and last year and they honestly give the best care, he is not sociable at all, staff remembered him … More from last year and cater for his individual needs spot on, he always comes home healthy, happy and smelling divine!!!..super kennels 👍
